BBIS · Our Work

Ontario Educational Credit Union

Credit union website refresh + AI member assistant

Project case study · Credit union website refresh + AI member assistant

What we built for OECU

A refreshed, member-focused credit union website with an AI assistant for general service questions.

Ontario Educational Credit Union homepage showing updated banking website and AI assistant
Actual website screenshot · Select image to visit the live site

Website refresh

Modernized the presentation and navigation to make membership, accounts, loans and financial resources easier to find.

AI member assistant

Added a public-facing AI assistant to help visitors find general information about OECU products and services.

Member-first experience

Organized key banking information and helpful resources around the questions members actually ask.

Project summary describes the work and publicly visible capabilities. It does not claim specific traffic, sales or time-savings results.

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